8 Ways to Optimize Your Veterinary Team When Hiring Isn't an Option
July 30, 2025

July 30, 2025

The veterinary industry continues to face staffing shortages, and many teams struggle to do more with fewer hands. However, if hiring isn’t feasible, you can find innovative and effective ways to run your practice efficiently and maintain high care standards. Leveraging your existing resources, utilizing relief professionals, and outsourcing non-medical tasks can optimize your practice and ease your team’s workload. Here are eight practical strategies to help ensure a successful practice.

1. Utilize relief veterinarians

If your team is stretched thin, consider hiring a relief veterinarian. Whether you need temporary coverage for a veterinarian going on vacation or maternity leave or a long-term commitment to ease your caseload, relief veterinarians are a great option, because they help maintain continuity of care without overloading your full-time veterinarians. A relief veterinarian’s support can improve your team’s workflow efficiency and client satisfaction, and allow everyone to focus on delivering the best care possible without feeling overwhelmed and burned out. 

2. Leverage relief veterinary technicians

Relief veterinary technicians also can improve your team’s efficiency by providing skilled support when you need it most. Relief vet techs can perform tasks such as assisting with surgical procedures, managing patient care, and communicating with clients, and can integrate with your team and lighten their workload during busy periods or staffing shortages. Extra hands on deck can reduce your core team’s stress and help maintain high-quality care.

3. Empower your veterinary technicians

Allowing your veterinary technicians to fully utilize their knowledge and skills is a great way to improve your practice’s efficiency. Veterinary technicians are highly trained individuals, capable of performing a wide range of tasks. By delegating appropriate tasks, such as patient monitoring, dental cleanings, client education, and taking radiographs, you allow your veterinarians to better focus on complex cases. In addition, this allows your vet techs to feel valued and trusted, which boosts overall team morale. 

4. Outsource non-medical tasks

Non-medical tasks, such as laundry, cleaning, and inventory management, in your practice are essential but labor-intensive, and they pull your staff away from patient care. Outsource these tasks to a reliable service, so your team can focus on their patients and clients rather than these mundane tasks.


In many cases, outsourcing these services can also save you money. For example, consider the cost of cleaning your
veterinary laundry in-house. In addition to purchasing a suitable washer and dryer, you’ll have to cover the water and electricity bills, buy detergents and disinfectants, and pay hourly staff to wash, dry, sort, and fold the laundry. You also have machine maintenance and repair costs, and the increased potential for post-surgical infections.

5. Implement technology

Automating time-consuming, repetitive tasks and streamlining workflows can improve team efficiency.

  • Electronic medical records (EMRs) reduce the need for manual data entry, saving your team time and minimizing errors. 
  • Automated scheduling and client communication platforms handle appointment reminders, confirmations, and follow-ups, allowing front-desk staff to focus more on personalized interactions. 
  • Inventory management software can efficiently track supplies, which helps to prevent shortages or overstocking.


These tools can reduce your team’s manual workload, freeing them up to spend more time on patient care. 

6. Use remote support

Remote support, such as telehealth and remote staff, can free up in-clinic resources. With telehealth services, you can manage easy follow-up appointments, triage minor concerns, provide advice for non-urgent cases, and reduce the pressure on your in-house team. Remote front desk staff can answer phones and manage client inquiries from anywhere, ensuring pet owners receive the attention they expect without adding to physical demands on your team.

7. Eliminate inefficiencies

Look critically at your workflow. Can you eliminate inefficiencies and make your team more productive? Seek advice or insights from your team members. You may even consider bringing in an unbiased advisor because recognizing areas where your team needs to improve can be difficult.

8. Foster a positive practice environment

If hiring isn’t an option, you definitely don’t want to lose any team members, so keeping your current employees happy and motivated is critical. Implement wellness support, such as flexible scheduling, mental health resources, team-building exercises and get-togethers, and regular check-ins, to ensure your team members are happy and content in their jobs. 


Your practice can be successful without adding employees. By leveraging your current resources, embracing technology, seeking relief service help, and outsourcing non-medical tasks, you can increase your team’s efficiency, productivity, and profitability. Contact
Veterinary System Services if your practice needs additional support. We’re here to help.


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Veterinary technicians spend years in intensive training programs to become credentialed professionals. They entered the veterinary field to save lives, provide advanced nursing care, and make a difference for pets and their people. But, in practice, m any credentialed technicians are inappropriately utilized and spend their shifts cleaning kennels and washing, drying, and folding the never-ending pile of veterinary practice laundry. Surely, your team members did not sign up to be licensed laundry professionals. Although every job requires some cleaning, as the facility must remain clean and tidy to minimize disease spread, that shouldn’t be your techs’ main job. Laundry is a necessary evil, but what if you could reclaim that time? Here are five reasons why outsourcing your laundry with Veterinary System Services could be your practice's best decision this year. 1. Harness your team’s talents Credentialed veterinary technicians (CrVTs) are highly trained professionals with advanced nursing skills and invaluable experience. They undergo a rigorous education alongside veterinary students, and that deserves respect. Your CrVTs probably excel at cleaning, too, but that doesn’t mean it's a good use of their talents. Outsourcing your veterinary practice laundry frees up techs to do what they do best—provide excellent care to patients and clients. Your technicians can contribute to the practice’s financial health in other, far more productive ways, such as assisting in surgery, educating clients, tending to hospitalized patients, or keeping the veterinarian’s schedule moving. Plus, technicians who are utilized to the fullest extent of their licensed skills have more job satisfaction. 2. Save time and boost practice efficiency Laundry—which can seem never-ending—is time-consuming for team members, as they load, fold, sort, and restock. Consider what your practice could accomplish if laundry were taken off everyone’s plate—not only your veterinary technicians. Your staff could redirect their energy toward seeing more patients or providing better care. Outsourcing laundry improves overall practice efficiency and ensures you never run out of towels for wrapping patients or surgical gowns for that last-minute emergency procedure. 3. Eliminate hidden costs Doing your own laundry seems like a reasonable solution to help keep operational costs down—your team is already in the building, so they might as well throw in a load of laundry, right? However, doing it yourself has hidden costs: Water and electricity — Constant washing and drying can spike your utility bills. Maintenance — Frequently used washers and dryers need expensive routine repair or replacement. Productivity loss — The time your team spends doing laundry doesn’t generate revenue, while direct patient care does. Outsourcing your veterinary practice laundry is likely more cost-effective in the long run. Pricing is a predictable monthly fee with no surprises related to repairs or leaks. 4. Improve veterinary practice cleanliness Cleanliness in a veterinary practice is about aesthetics and safety. Clients judge a hospital by looks and smells, and maintaining high cleanliness standards protects pets and the community from infectious diseases. However, achieving hospital-grade cleanliness with in-house laundry might take more work than you think. Leaving your veterinary practice laundry to the professionals ensures that your linens meet the highest hygiene standards. Professional equipment, detergents, and disinfectants, plus procedures to reduce cross-contamination, provide a total sanitary environment. 5. Boost morale and retention Your team, especially CrVTs, may feel undervalued when they spend their time and talents on tasks that don’t align with their training and education. Overburdening technicians with non-clinical duties like laundry can lead to burnout and turnover. However, using an outside service for your veterinary practice laundry shows your team you respect their time and credentials, improving team morale and retaining top talent in your clinic. Outsourcing laundry isn’t only about convenience or cost. Using the Veterinary System Services laundry program prioritizes what truly matters—delivering exceptional care and creating a respectful work environment where all your team members can thrive. Contact us to learn more about professional laundry services and give your team the break they deserve!
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