Trashy Affair: The Veterinary Industry's Emotional Attachment to Dirty Laundry
July 28, 2025
July 28, 2025
Donated linens: Treasure or Trash?
Veterinary professionals pour their hearts and souls into their careers, devoting their entire lives to caring for animals. By extension, they are also often green-minded and care deeply about the environment. With such a passion for nature and all living things on our planet, we generally strive to preserve what we can, reuse what we can recycle, and waste not whenever possible.
The paradox of practice
In my experience providing medical-grade laundry services for veterinary practices, I have been astounded by the emotional weight that accompanies the seemingly mundane task of handling laundry. I took some time to comprehend the depth of this connection, and as I delved deeper, I was able to unravel its roots.
The crux of the matter lies in the paradoxical nature of our profession. While we pride ourselves on practicing good medicine and upholding the highest standards of care, we often find ourselves using donated linens—a motley assortment of worn-out blankets and towels deemed unfit for household use but somehow suitable for veterinary care. These items, which belong in the landfill, are “generously” redirected to veterinary hospitals. While they may be appropriate for shelter pets awaiting their forever homes, you should never use stained and dirty towels in your surgical suite.
The cost of compromise
These well-intended donations inadvertently cause a perplexing predicament. You are expected to deliver compassionate and effective treatment, yet are forced to use substandard, worn, stained, and sometimes still dirty linens to comfort and care for your patients—a stark contrast to your professional ethos of excellence. We have convinced ourselves that since these items are "donated," they come at no cost. But, in reality, there is a non-monetary cost—you compromise the principles that originally drew you to veterinary medicine when you ignore your core values and use what essentially is trash.
Breaking the feedback loop
This peculiar dynamic is akin to a feedback loop and reminiscent of addictive behaviors like smoking. Nicotine provides a false sense of satisfaction, while using donated linens provides a fleeting sense of resourcefulness and cost-saving, but masks the underlying issue. By accepting and rationalizing the use of inferior materials, we betray the essence of our profession—compassion and excellence.
A call to action
It is high time to reevaluate our approach. Our profession already is grappling with compassion fatigue and burnout, and we cannot afford to overlook this critical aspect. Relying on donated linens may seem innocuous, but it represents a larger issue of complacency and compromise despite our commitment to provide pets with the best care possible.
As veterinary professionals, we owe ourselves and, more importantly, our patients, to break free from this cycle and demand better. It is time to challenge the status quo, reassess our priorities, and seek sustainable solutions that align with our values and principles. We can reclaim the integrity of veterinary care by advocating for proper resources and refusing to settle for anything less than the best.
This is not only about combating compassion fatigue or burnout—it’s about preserving the essence of what it means to be a veterinary professional. It is about recognizing our worth and refusing to compromise on the quality of care we provide. Let’s make this observation a catalyst for positive change in our industry. Let’s embrace a future where every aspect of patient care reflects the compassion and excellence that define our profession.
Ditch your emotional affair with dirty, donated laundry and turn to the professionals for help. Contact our Veterinary System Services team to discuss using the medical-grade linens that your patients deserve.
Yet, amid these noble intentions exists a peculiar phenomenon—an emotional affair with trash. Yes, you read that right—trash. Why has this peculiarity developed, and why must the veterinary industry change this mindset? Read on.
In my experience providing medical-grade laundry services for veterinary practices, I have been astounded by the emotional weight that accompanies the seemingly mundane task of handling laundry. I took some time to comprehend the depth of this connection, and as I delved deeper, I was able to unravel its roots.
The crux of the matter lies in the paradoxical nature of our profession. While we pride ourselves on practicing good medicine and upholding the highest standards of care, we often find ourselves using donated linens—a motley assortment of worn-out blankets and towels deemed unfit for household use but somehow suitable for veterinary care. These items, which belong in the landfill, are “generously” redirected to veterinary hospitals. While they may be appropriate for shelter pets awaiting their forever homes, you should never use stained and dirty towels in your surgical suite.
The cost of compromise
These well-intended donations inadvertently cause a perplexing predicament. You are expected to deliver compassionate and effective treatment, yet are forced to use substandard, worn, stained, and sometimes still dirty linens to comfort and care for your patients—a stark contrast to your professional ethos of excellence. We have convinced ourselves that since these items are "donated," they come at no cost. But, in reality, there is a non-monetary cost—you compromise the principles that originally drew you to veterinary medicine when you ignore your core values and use what essentially is trash.
Breaking the feedback loop
This peculiar dynamic is akin to a feedback loop and reminiscent of addictive behaviors like smoking. Nicotine provides a false sense of satisfaction, while using donated linens provides a fleeting sense of resourcefulness and cost-saving, but masks the underlying issue. By accepting and rationalizing the use of inferior materials, we betray the essence of our profession—compassion and excellence.
A call to action
It is high time to reevaluate our approach. Our profession already is grappling with compassion fatigue and burnout, and we cannot afford to overlook this critical aspect. Relying on donated linens may seem innocuous, but it represents a larger issue of complacency and compromise despite our commitment to provide pets with the best care possible.
As veterinary professionals, we owe ourselves and, more importantly, our patients, to break free from this cycle and demand better. It is time to challenge the status quo, reassess our priorities, and seek sustainable solutions that align with our values and principles. We can reclaim the integrity of veterinary care by advocating for proper resources and refusing to settle for anything less than the best.
This is not only about combating compassion fatigue or burnout—it’s about preserving the essence of what it means to be a veterinary professional. It is about recognizing our worth and refusing to compromise on the quality of care we provide. Let’s make this observation a catalyst for positive change in our industry. Let’s embrace a future where every aspect of patient care reflects the compassion and excellence that define our profession.
Ditch your emotional affair with dirty, donated laundry and turn to the professionals for help. Contact our Veterinary System Services team to discuss using the medical-grade linens that your patients deserve.


August 19, 2025
Veterinary technicians spend years in intensive training programs to become credentialed professionals. They entered the veterinary field to save lives, provide advanced nursing care, and make a difference for pets and their people. But, in practice, m any credentialed technicians are inappropriately utilized and spend their shifts cleaning kennels and washing, drying, and folding the never-ending pile of veterinary practice laundry. Surely, your team members did not sign up to be licensed laundry professionals. Although every job requires some cleaning, as the facility must remain clean and tidy to minimize disease spread, that shouldn’t be your techs’ main job. Laundry is a necessary evil, but what if you could reclaim that time? Here are five reasons why outsourcing your laundry with Veterinary System Services could be your practice's best decision this year. 1. Harness your team’s talents Credentialed veterinary technicians (CrVTs) are highly trained professionals with advanced nursing skills and invaluable experience. They undergo a rigorous education alongside veterinary students, and that deserves respect. Your CrVTs probably excel at cleaning, too, but that doesn’t mean it's a good use of their talents. Outsourcing your veterinary practice laundry frees up techs to do what they do best—provide excellent care to patients and clients. Your technicians can contribute to the practice’s financial health in other, far more productive ways, such as assisting in surgery, educating clients, tending to hospitalized patients, or keeping the veterinarian’s schedule moving. Plus, technicians who are utilized to the fullest extent of their licensed skills have more job satisfaction. 2. Save time and boost practice efficiency Laundry—which can seem never-ending—is time-consuming for team members, as they load, fold, sort, and restock. Consider what your practice could accomplish if laundry were taken off everyone’s plate—not only your veterinary technicians. Your staff could redirect their energy toward seeing more patients or providing better care. Outsourcing laundry improves overall practice efficiency and ensures you never run out of towels for wrapping patients or surgical gowns for that last-minute emergency procedure. 3. Eliminate hidden costs Doing your own laundry seems like a reasonable solution to help keep operational costs down—your team is already in the building, so they might as well throw in a load of laundry, right? However, doing it yourself has hidden costs: Water and electricity — Constant washing and drying can spike your utility bills. Maintenance — Frequently used washers and dryers need expensive routine repair or replacement. Productivity loss — The time your team spends doing laundry doesn’t generate revenue, while direct patient care does. Outsourcing your veterinary practice laundry is likely more cost-effective in the long run. Pricing is a predictable monthly fee with no surprises related to repairs or leaks. 4. Improve veterinary practice cleanliness Cleanliness in a veterinary practice is about aesthetics and safety. Clients judge a hospital by looks and smells, and maintaining high cleanliness standards protects pets and the community from infectious diseases. However, achieving hospital-grade cleanliness with in-house laundry might take more work than you think. Leaving your veterinary practice laundry to the professionals ensures that your linens meet the highest hygiene standards. Professional equipment, detergents, and disinfectants, plus procedures to reduce cross-contamination, provide a total sanitary environment. 5. Boost morale and retention Your team, especially CrVTs, may feel undervalued when they spend their time and talents on tasks that don’t align with their training and education. Overburdening technicians with non-clinical duties like laundry can lead to burnout and turnover. However, using an outside service for your veterinary practice laundry shows your team you respect their time and credentials, improving team morale and retaining top talent in your clinic. Outsourcing laundry isn’t only about convenience or cost. Using the Veterinary System Services laundry program prioritizes what truly matters—delivering exceptional care and creating a respectful work environment where all your team members can thrive. Contact us to learn more about professional laundry services and give your team the break they deserve!



